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Our Privacy Policy
Your privacy is vital to our long-term relationship with you. Preserving your
privacy is just one part of our mission to provide you with highly personalized
service. We hope that, like many of our customers, you will want to provide
information about yourself to Pendabryte Metal. The goal is to make the time you
spend with us a more rewarding and individualized experience.
When you share information with us, you enable us to provide services otherwise
unavailable. Examples include personalized reminders e-mailed to you. You may also receive personalized recommendations based on your prior
purchases.
The website for Pendabryte Metal also known as ClearImageTech.com uses Internet cookies
to identify you and improve your shopping experience.
We create one cookie between sessions to identify
your computer for return visits to Pendabryte Metal.
We also create a session cookie for every
visit you make to Pendabryte Metal to track
where you are in the site as you shop.
Whether or not you use all of our personal services, we pledge to preserve
your privacy.
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The Security Technology We Use To Protect Your Private
Information
To prevent unauthorized access, maintain data accuracy, and ensure the correct
use of information, we have initiated physical, electronic, and managerial procedures
to safeguard the information we collect online.
State-of-the-art technology protects your data from unauthorized third parties.
Pendabryte Metal uses Secure Socket Layer (SSL) software to protect your data and secure
your transactions. SSL encrypts all your personal information, including your
credit card number, name and address during transactions, to provide a safe,
secure shopping environment.
If you prefer not to submit credit card or other information
through your browser, you may call us at 1-800-927-8617.
We are happy to help.
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When You Register With Us
Pendabryte Metal does not collect personal information from visitors except by specific
request. If you are just browsing, we do not seek personal information about
you.
Our registration form will ask you to provide information, including
your billing address, shipping address, credit card information, and email address.
You may supply as much or as little of this information as you like. We use this information to speed subsequent orders and/or to compile a list of customers for subsequent marketing initiatives, all in an effort to better serve you. We do not make our list
of registered members available to other companies.
Click on My Account at any time to update your profile,
billing and shipping information. Login and then click
Update Account.
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When You Place an Order
Our order form asks you to give us information specific to that order, including
your billing address, shipping address, credit card information and email address.
The information is used to process and send your orders. We also use the information
to contact you if there is a problem with your order. We may also use the information
to contact you for feedback on our products and services. We do not share this
information with outside parties.
We use the information you provide about someone else when placing an order
only to ship the product and to confirm delivery. We do not share this information
with outside parties.
We do not make our customer list available to other companies.
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E-mail and Newsletters
Periodically, we send a Pendabryte Metal newsletter/e-mail to members on our
e-mail list. The communication features new product offerings, promotions, or seasonal specials.
We do not make our mailing list available to other companies.
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Opting out of email
You can ask to be taken off the email list at any time. Simply e-mail your request to support@clearimagetech.com.
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Personalized Recommendations
To provide you with personalized service, we may use your previous purchases
to guide our recommendations to you about products or other merchandise you
may be interested in. Pendabryte Metal is always trying to enhance its site to meet your
needs. We monitor customer traffic patterns and site usage to help improve the
design and layout of the store, and to make it easier and more attractive for
you to find what you want.
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Focus Groups and Customer Surveys
You may be able to sign up for our Pendabryte Metal Focus Group. As a member of the
Focus Group, you can directly share opinions regarding, among other things,
product offerings, special promotions, and policies. Members volunteer additional
demographic and other information, so that we can better meet your needs and
further personalize services. Pendabryte Metal only uses the individual responses in connection
with our site. We do not share responses with, or make the list of Focus Group
members available to, other companies.
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Use of Aggregate Data
We share with our partners only non-personal, aggregate statistical information
regarding customers, sales, traffic patterns, and site usage. The information
is used to help us make better decisions about where and how to advertise our
products and services, and to improve our store. For example, we might prepare
a summary report such as "X% of our customers are women" or "Y
number of men have registered with us", or "X individuals visited
a certain part of our store last month". We disclose nothing that could
be used to identify those individuals. We do not share individual responses
or any other personally identifiable information with other companies.
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Special Promotions
Our special promotions are extremely popular. From time to time, we may offer
a special promotion jointly with an Internet community, online shopping or other
site. In this case, we will tell you that the information you are providing
may be used by both companies. Once you have completed the joint registration,
any further information you provide to Pendabryte Metal to complete an order or shop on our
site is used only by Pendabryte Metal as described herein. No individually identifiable information
about your use of the Pendabryte Metal site is shared with special promotion partners or
other companies.
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Your Consent
By using our Web site, you consent to the collection and use of certain information
by Pendabryte Metal. Changes to our privacy policy will be posted on this page so you will
always know about the information we collect and how we use it.
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Questions About Our Privacy Policies
If you have questions about these policies, email us
at support@clearimagetech.com.
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